Take-charge people who seek to reach goals.Driven by a strong inner need to lead/achieve results.Differences between sender and receiver - Attitudes - Information levels - Communication skills - Social systems - Sensory channel.Automatic dismissal (e.g., “We’ve never done it that way before”).The ‘halo’ effect (i.e., the tendency for something to be influenced by a loosely associated factor).Hearing what is expected instead of what is said.Avoid distracting behaviours (you can’t multitask).Make eye contact - Adjust your body posture.Evaluation - Respond (Give Verbal and non Verbal acknowledgement).Steps to Effective Listening: - Hearing, - Interpretation (clear your mind).You must choose to participate in the process of listening.Īctive Listening The process of recognizing, understanding, and accurately interpreting communicated messages and responding to spoken and/or nonverbal messages. Listening – - Physical as well as mental process, active,.Hearing – Physical process, natural, passive.“We don't see things as they are, we see them as we are.”.Filters’representourperceptionsof everythingweencounterandare basedonthesumtotal of whoweare.The successful transfer of information in such a way that is received, understood and correctly acted upon A process where information is exchanged between at least two people resulting in a common understanding 2.What is Communication? QUIZ: 1, 2, NEITHER, BOTH A remarkable 75% of communication is non-verbal?.25% of all workplace mistakes are the result of poor communication?.Writing represents 9% of communication time?.45% of time spent communicating is listening?.Business success is 85% dependent on effective communication and interpersonal skills?.An average person spends 50% of his or her time communicating?.If you had a chance to do it over again, what specifically would you do differently? Ahzab vs 70-71 SuratulHujurat vs 6ĬOMMUNICATION “Thesinglebiggestproblemin communication is the illusion that it has taken place” What if communication werenot possible? Frustration and Chaos!ĪCTIVITY Think of a recent example in which you were involved in a miscommunication and answer the following questions: 1. He will be saved from the Hell-fire and made to enter Paradise). and Whosoever obeys Allâh and his Messenger (Sal-Allaahu 'alayheWaSallam) He has indeed achieved a great achievement (i.e. He will direct You to do righteous good deeds and will forgive You Your sins. and who is better In speech than He who invites (men) to Allâh's (Islâmic Monotheism), and does righteous deeds, and says: "I am one of the Muslims.“41VS33ĬOMMUNICATION O You who believe! keep Your duty to Allâh and fear him, and speak (Always) the truth.We all must use a variety of communication techniques to both understand and understood.Attending to paying attention to the sound. Our product offerings include millions of PowerPoint templates, diagrams, animated 3D characters and more. Listening: The Neglected Skill Listening: The Neglected Skill Five Step Listening ProcessFive Step Listening Process. is brought to you by CrystalGraphics, the award-winning developer and market-leading publisher of rich-media enhancement products for presentations. Then you can share it with your target audience as well as ’s millions of monthly visitors. We’ll convert it to an HTML5 slideshow that includes all the media types you’ve already added: audio, video, music, pictures, animations and transition effects. You might even have a presentation you’d like to share with others.
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Hearing physiological, sensory process wherebyĪuditory sensations are received by the ear and.
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